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  1. Gridio
  2. Smart charging knowledge base

Smart charging knowledge base

How smart charging works, connecting your car, settings and troubleshooting.

Getting started

  • How the App Connects to Your Car
  • Data Security & Privacy
  • Supported Vehicles & Unsupported Brands
  • Using Smart Charging with a Wallbox or Smart Charger
  • Why Smart Charging Connects to Your Car Instead of Your Charger
  • Battery & Cold Weather FAQ
See all 7 articles

Connecting your car

  • Tesla Smart Charging Setup
  • Audi Smart Charging Setup
  • Mercedes-Benz Smart Charging Setup
  • Škoda Smart Charging Setup
  • Volkswagen Smart Charging Setup
  • Smart Charging Location: Why and How
See all 10 articles

Settings and features

  • How Savings Are Calculated
  • Smart Charging Settings Explained
  • How Solar Charging Works
  • Pause Smart Charging and Charge Now
  • Multiple Vehicles

Troubleshooting

  • I Can't Add My Car
  • The Data in the App Is Hours Old
  • My Car Starts Charging as Soon as I Plug In
  • The Connection to My Car Was Lost
  • My Car Stopped Charging at 80%
  • Why Is My Car Still Charging When Prices Are High?
See all 10 articles

SmartCharge+

  • SmartCharge+: Getting Started
  • SmartCharge+: The Home Screen
  • SmartCharge+: Savings
  • SmartCharge+: Car Settings
  • SmartCharge+: Entering Your Electricity Tariff
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